Privacy Policy
Introduction:
At Adelik, your privacy is critically important to us. We are committed to protecting the confidentiality and security of your personal and health-related information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.
By accessing or using our services, you consent to the collection and use of your personal data as described in this policy.
Information We Collect:
We collect several types of information to provide and improve our services, including:
Personal Information:
- Full name, date of birth, gender
- Contact information, such as email address, phone number, and home address
- Payment information (for paid services)
- Emergency contact information
Healthcare Information:
- Medical history, medications, and health concerns (as provided by you)
- Healthcare provider information
- Insurance details
- Appointment details and communications related to your care
Technical Information:
- IP addresses, browser type, and usage data for website functionality and improvement
- Cookies to store and track your preferences
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision: To connect you with professional carers, assist in care coordination, and manage appointments.
Communication: To send appointment reminders, care updates, and important notifications.
Billing: To process payments for services and manage subscriptions.
Service Improvement: To enhance the functionality of our platform and improve your experience.
Sharing Your Information
We may share your personal and healthcare information in the following ways:
With Your Consent: We share information with care providers, insurance companies, or family members only with your explicit consent.
Service Providers: We may share information with trusted third parties (e.g., payment processors) to facilitate services.
Legal Compliance: We may disclose information if required by law or to comply with legal processes.
Data Security
We employ robust safeguards to protect your personal data from unauthorized access and ensure confidentiality. While we strive to secure your data, no method of transmission over the internet is completely secure.
Your Rights
- Access your personal and care-related information.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for data usage.
- Delete your account at any time.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be communicated on our website with an updated "Effective Date."
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: support@adelikcare.com
- Phone: 01730 859 583