To arrange care, simply open our app, browse through available carers, and select the one that best suits your needs. You can easily view their profiles, qualifications, and availability. Once you’ve chosen a carer, book them directly through the app, and care will begin at your preferred time. If you have any questions or need assistance, feel free to contact us via the app or at 01730 859 583.

Yes, all of our caregivers are fully licensed and insured to ensure the highest standard of care. We thoroughly vet each caregiver to ensure they meet all legal and professional requirements. Your loved ones are in safe hands with our qualified and reliable team.

We offer a wide range of care services, including personal care, companionship, medication management, meal preparation, and specialised care for conditions like dementia and Parkinson’s. Our services are tailored to meet the unique needs of each client.

Absolutely! We provide personalised care plans based on a thorough assessment of your needs. Our team works closely with you and your family to ensure the care plan aligns with your preferences, schedule, and specific requirements.

Safety is our top priority. We conduct comprehensive risk assessments, provide regular safeguarding training to our carers, and implement advanced care monitoring systems. Our caregivers are trained to handle emergencies and follow strict safety protocols.

Yes, we provide 24/7 support to ensure your peace of mind. Whether it’s an urgent request or a general query, our team is available around the clock to assist you.

In the rare case your assigned caregiver is unavailable, we will promptly arrange a qualified substitute who meets your specific care requirements. Your care continuity is our priority.