Our values
Quality
We deliver the highest standard of care, ensuring every client receives reliable, consistent services tailored to their unique needs, enhancing their quality of life and providing peace of mind.
Honesty
We foster trust through transparency and integrity, keeping clients and their families informed at every stage of care for a confident, open relationship.
Continuous Improvement
We continually evolve to meet our clients’ needs, integrating the latest care technologies, gathering feedback, and ensuring our services remain effective and relevant.
Kindness
Our caregivers treat every client with empathy, offering compassionate care that goes beyond physical needs, nurturing emotional well-being and comfort.
Quality Assurance Commitment
At Adelik Healthcare, we uphold the highest care standards with fully CQC-registered caregivers, thorough background checks, and strict qualifications. We offer personalised care plans, 24/7 support, and focus on safety, confidentiality, and continuous improvement to ensure the best outcomes for our clients.
Professional Standards
- Fully CQC registered and regulated
- Rigorous staff selection process
- Mandatory enhanced DBS checks for all caregivers
- Minimum qualification requirements
- Continuous professional development
Client-Centered Care
- Personalised care plans
- Monthly comprehensive care reviews
- 24/7 support and communication
- Transparent reporting
- Family involvement guaranteed
Safety and Protection
- Comprehensive risk assessments
- Regular safeguarding training
- Strict confidentiality protocols
- Advanced care monitoring systems
- Immediate incident response procedures
Continuous Improvement
- Annual external quality audits
- Staff performance evaluations
- Client satisfaction surveys
- Innovative care technology integration
- Responsive feedback mechanisms